Where Is the Consent Timestamp Saved and Displayed?
Checkbox Assistant saves the consent date and time in the "Additional details" section of each order. Learn where it appears and why express checkout orders have no timestamp.
The consent date and time is saved in the “Additional details” section on the right side of the order details page in your Shopify admin. It is not saved anywhere else.
Where it appears and its format
Open any order from the Orders page. Below “Notes” on the right side, the “Additional details” section shows the consent in the following format:
2026/08/04 10:29:49 (Asia/Tokyo) - I agree to the Terms of Service and Privacy Policy.
- The date and time is recorded in the customer’s local time zone (shown in parentheses)
- The checkbox text the customer agreed to follows the timestamp
💡 To use this feature, enable “Save consent agreement date and time” in the common settings of your checkbox configuration (available on the Starter plan and above).
Orders that do not have a consent timestamp
The timestamp is carried to the order as cart information, so it is not saved for orders that skip the cart. Express checkout buttons such as Shop Pay and “Buy it now” go directly to checkout without passing through the cart, so due to Shopify’s specifications the timestamp is not carried to the order (the checkbox agreement itself is still enforced).
If only some of your orders are missing timestamps, first check how those orders were placed in the order details.
How to record a timestamp on every order
Disable express checkout, such as the “Buy it now” button and Shop Pay, so that all purchases go through the cart. See How to Save the Consent Timestamp on Every Order for the setup.